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IT Infrastructure Services

For 15 years, ScienceSoft has helped businesses keep their IT infrastructures in the finest state — highly available, future-ready, and cost-efficient — by applying infrastructure automation, proactive observability, and security-by-design.

IT Infrastructure Services - ScienceSoft
IT Infrastructure Services - ScienceSoft

IT infrastructure services include round-the-clock monitoring, proactive and emergency troubleshooting, and optimization of servers, databases, applications, development environments, and more. All this you can find with ScienceSoft.

Why ScienceSoft is Your Best Choice

  • Since 1989 in the IT industry.
  • Since 2008 in ITSM.
  • Since 2010 in infrastructure services.
  • An expert IT team holding a range of certificates, among which are AWS Certified Solution Architect, Red Hat Certified System Administrator (RHCSA), Microsoft Certified Professional (MCP), AWS Certified SysOps Administrator (SOA).
  • Having industry-wide experience (healthcare, banking & financial services, insurance, retail, manufacturing, marketing and advertising, etc.) we apply personal approach to each customer.
  • Ensuring pricing transparency and SLA flexibility. We are quick to provide a custom quote upon request.
  • Mature quality management system testified with ISO 9001 certification to ensure value-driven service delivery.
  • ISO 27001-certified information security management system to assure the rock-solid safety of the customers' data we access.

IT Infrastructure Services ScienceSoft Delivers

We are ready to provide our clients with any set of service components to form an ideal service scope for them.

Enterprise-wide infrastructure services

IT infrastructure consulting

We assess your current IT infrastructure and develop a tailored IT strategy focused on long-term resilience, scalability, cost-efficiency, and security. Applying modular design, automation, and security-by-design principles, we help evolve your IT environment into a business enabler.

ScienceSoft provides proactive L1–L3 infrastructure support, handling both user issues and problems requiring deep technical knowledge. We conduct root-cause analysis to prevent repeat issues, continuously monitor the systems to fix issues before they affect users, and regularly review and optimize support workflows.

We offer a range of IT infrastructure management services from planning and design of your IT infrastructure to its administration, monitoring, troubleshooting, and evolution.

You can fully rely on our self-managed team, or we can join our efforts with your in-house IT team and your third-party providers in a co-managed model. Either way, we'll ensure stable performance and security, while reducing maintenance costs proactively resolving issues for both your cloud and on-premises infrastructure components.

Cloud infrastructure services

We help you ensure high performance, stability, and security of your cloud infrastructure as well as reduce costs of cloud migration, development, and cloud app maintenance.

We design, deploy, monitor, support, and optimize your cloud or hybrid IT infrastructure to ensure its high performance, availability, and scalability.

We plan, design, and implement full-scale cloud migration of your on-premises IT infrastructure to increase its flexibility and scalability and optimize its maintenance costs, while ensuring minimal downtime during the migration process.

We monitor your cloud infrastructure against security threats, detect and mitigate vulnerabilities, improve efficiency of your security solutions, and more.

Other services you may be interested in

We help you speed up infrastructure modifications, software updates and bug fixing due to the application of continuous delivery (CI/CD) and application release automation (ARA) approaches.

We develop a DevOps implementation strategy, set up and configure DevOps tools for containerization, orchestration, and application monitoring as well as launch your DevOps initiative and provide after-launch support.

Data center management

We automate your data center processes, including data center scheduling, monitoring, and application delivery to ensure your data center efficiency and make its operational capabilities fully meet your business needs.

Virtual desktop infrastructure (VDI) services

We offer VDI services to help you ensure strong protection of corporate data stored in the data center and high productivity of your remote employees due to comfortable and secure work from any device.

Request a custom set of services

Briefly describe what help you need, and we’ll get back with a tailored service offering.

Request IT infrastructure services

Our Satisfied Customers

ScienceSoft has been providing an excellent level of service maintaining the application’s AWS infrastructure, as well as deploying and configuring new Linux-based virtual machines and AWS cloud services.

For the past 6 years, ScienceSoft has been a reliable partner in supporting and maintaining our HR software product. Communication with ScienceSoft was always fast and solution orientated. Their developers are highly motivated and skilled.

After thorough due diligence and planning, we engaged ScienceSoft as our development partner. ScienceSoft coordinated knowledge transfer, discovery of our internal systems, then transitioned into supporting those systems and taking on projects to evolve their functionality. We recommend ScienceSoft as a trustworthy partner with skilled technical specialists on board.

We first contacted ScienceSoft because we needed senior-level expertise in .NET and DevOps, and we needed it quickly. ScienceSoft's DevOps engineers helped us optimize our infrastructure and set up a continuous software delivery process. The team is very professional, well-organized, and is always on top of the finer details. We're impressed by their passion for solving problems and implementing improvements.

IT Infrastructure Components ScienceSoft Covers

ScienceSoft’s team professionally handles modern enterprise IT infrastructures — massive, complex, and heterogeneous. We take care of all your IT components within a range of services from daily monitoring and management to long-term optimization and evolution.

Hardware

  • Desktops.
  • Laptops.
  • Mobile devices, tablets.
  • IoT devices.

Software and system integrations

  • Custom and off-the-shelf applications.
  • Custom and OOTB ESBs/message brokers.
  • Switches.
  • Routers.
  • Wireless access points.
  • Modems.
  • Hubs.
  • Servers.
  • Virtual private networks (VPNs).

Data storage (cloud-based and on-premises)

  • Databases.
  • Data warehouses.
  • Data lakes.

Cloud infrastructure

  • IaaS.
  • PaaS.
  • Virtual machines.
  • Containers.
  • Serverless computing platforms.
  • Load balancers.
  • Auto-scaling groups.
  • Cloud storage services.
  • Cloud networking services.
  • Development and testing environments.
  • CI/CD pipelines.
  • Containerization tools.
  • Dependency management systems.

Cloud management and orchestration

  • Cloud management platforms.
  • Multi-cloud management tools.
  • Cloud cost optimization tools.
  • Cloud governance and compliance tools.

Technologies and Tools We Work With

Clouds

Amazon Web Services

Microsoft Azure

Google Cloud Platform

DigitalOcean

Rackspace Technology

Platforms

Databases / data storages

SQL

Microsoft SQL Server

Microsoft Fabric

MySQL

Azure SQL Database

Oracle

PostgreSQL

NoSQL

Remote collaboration

Connection

VPN

RPD

TeamViewer

Communication

Monitoring tools

Zabbix

Nagios

Prometheus

Elastic Stack

Grafana

Datadog

DevOps

Containerization

Docker

Kubernetes

Red Hat OpenShift

Apache Mesos

Automation

Ansible

Puppet

Chef

Saltstack

HashiCorp Terraform

HashiCorp Packer

CI/CD tools

AWS Developer Tools

Azure DevOps

Google Developer Tools

GitLab CI/CD

Jenkins

TeamCity

Monitoring

Zabbix

Nagios

Elasticsearch

Prometheus

Grafana

Datadog

Ticketing systems

Fully Equipped to Address Major Modern IT Infrastructure Challenges

Mastering a multi-cloud strategy 

ScienceSoft is proud to be an official partner of AWS and Microsoft Azure. We have proficiency in all major cloud services and can create a winning combo of the advantages that different clouds offer.

Heterogeneous IT environments

ScienceSoft’s team of 750+ IT professionals has all the needed skills to handle both new and old tech stacks, architectures, and deployment approaches.

Staying on top of security

ScienceSoft has 22 years of experience in cybersecurity. Competent security architects, compliance experts, administrators, analysts, and security testers cover all the duties of a security operations center (SOC).

Being up and running 24-7-365

From round-the-clock monitoring to securing from unforeseen infrastructure failures via architecture adjustments and backing up — we’ll do everything to cost-efficiently maximize the availability of your IT components and their smooth operation.

Optimized IT costs

One of ScienceSoft’s key principles is to keep IT costs as reasonable as possible. We can make your IT costs 20-40% lower by rightsizing cloud resources, professional usage of Reserved and Spot instances, and more.

Switching to remote & hybrid workplace

Over 80% of ScienceSoft’s projects are implemented remotely or with minimal onsite presence. We definitely know how to ensure a prompt transition to telework and create secure digital workplaces.

Let Us Take Care of Your IT Infrastructure!

Reach out to our team to get details on the most efficient ways of managing your IT infrastructure and accelerating its modernization.