ScienceSoft Healthcare
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Meet the Experts Who Will Drive Your Project to Success
This page is devoted to the main driving force behind ScienceSoft — our people — and shows how we compose cross-functional teams that deliver consistent results, no matter the challenges.
Organized Around Outcomes, Not Departments
In most large technology companies, projects happen across 6–7 departments — front end, back end, mobile, UX design, QA, DevOps, security — each with its own leadership, agenda, and priorities. That means more handoffs, more red tape, slower decisions, and blurry accountability. Leaving this rigid model in the past, ScienceSoft is structured into four tightly connected units that are organized around outcomes, not tech silos.
Project Management Office (PMO)
This unit develops, empowers, and continuously trains project managers. The PMO establishes the frameworks, methodologies, and mentorship programs that ensure every PM at ScienceSoft operates with precision and ownership. Our 60+ project managers are trained to prioritize your business goals, anticipate risks, and lead their projects to success despite emerging changes and constraints.
You get a single, responsible PM who owns the outcomes, not just team activities.
Architecture and Solutions Center of Excellence
This unit safeguards your project’s long-term success by minimizing technical risks and ensuring that every IT solution is business-aligned, cost-effective, scalable, and resilient. Ten principal architects, each with over 15 years of hands-on experience in designing high-impact systems, lead the way. They continuously evaluate new technologies and improve our architectural practice, acting as consultants for critical project decisions.
Your project is shaped by strategic thinking, not just code execution.
Technology and Competency Center of Excellence
This unit ensures that our people outperform the market. It is a team of 50+ senior experts in leading and emerging technologies, service niches (e.g., infrastructure, cybersecurity), and key industries such as BFSI, healthcare, and manufacturing. They run advanced training programs, conduct rigorous tech interviews, create personalized growth plans, and coach our engineers, QAs, DevOps, BAs, and designers. Their mission is to ensure that every person we assign to your project is fully prepared — technically, strategically, and contextually.
From day one, you gain a team of high-performing professionals — familiar with your industry, sharpened by continuous learning, and focused on delivering measurable results.
Competency Pool
Among our 600+ IT specialists are software and QA engineers, data scientists, DevOps and security experts, business analysts, UX/UI designers, and other professionals who are continuously maintained and trained by the Technology and Competency CoE. Over 50% of all our tech talents are senior and lead-level specialists. From this pool, project managers and solution architects assemble cross-functional teams centered around each project’s unique needs and goals.
You don’t have to worry about whether we have the right talent on board. We always do — ready, trained, and immediately deployable.
A pool of 600+ IT specialists – mobilized by project
Software engineering
Developers, platform engineers, and integration specialists who bring together deep technical expertise across modern and legacy stacks — from .NET and Java to blockchain and smart contracts — and form the reliable core of our project delivery teams.
AI and data science
AI engineers, GenAI consultants, and MLOps experts who turn complex business goals into intelligent solutions and ensure every AI-based solution is responsibly designed, fine-tuned for performance, and optimized for costs.
Data management and analytics
Data experts, from data processing pipeline engineers to BI analysts, who make sure that the right data is always available, structured, secure, and actionable.
Quality assurance and testing
QA professionals covering functional, performance, security, and accessibility testing who help us deliver reliable, stable, and user-ready software every time.
IT infrastructure management and DevOps
From cloud architects to SREs and DevOps engineers, these people ensure that our solutions are not only well-built but also easy to deploy, scale, and maintain — keeping performance high and costs in check.
Cybersecurity and compliance management
Ethical hackers, compliance consultants, and security engineers who create a robust defense layer across solutions, embedding security into architecture and operations from day one — and helping clients stay protected and compliant.
Business analysis and UX/UI design
Analysts and designers who shape product vision, structure requirements, and build intuitive experiences, grounding every project in real-world usability and value.
Support and help desk
Multilingual professionals who combine technical skills with a proactive mindset. From resolving user issues to optimizing IT systems and processes, they’re the people who keep operations running smoothly and improving.
Project Management Office (PMO): Planning and Acting
Modern project management is about the confident handling of complexity, urgency, and uncertainty.
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60+ full-time project managers (PMs) with industry-recognized certifications such as PMP, PSM, PMI-ACP, PMI-PMOCP, CSM, PSPO, ITIL 4, CSPO, and ICP-APM.
- We employ project managers with deep expertise in industry sectors (e.g., healthcare, BFSI, manufacturing) and service directions (e.g., legacy software modernization, testing, IT support). They see what others miss: hidden risks, cost- and time-saving opportunities, and smarter paths forward.
- Our PMs do far more than just team coordination. They take full ownership of your project’s success and handle the arising challenges, be it tight deadlines, constrained budgets, rapidly evolving scope, or competing priorities. PMs’ responsibilities include project planning and estimation, proactive change, risk, timeline, and budget management, aligning multiple stakeholders, managing distributed teams, and ensuring smooth and transparent collaboration.
- We don’t leave PM performance to chance — it’s rigorously measured, audited, and enhanced. Externally, we track all key project health indicators, analyze formal and informal client feedback (including NPS and retention), and monitor project outcome quality. Internally, we audit how well our established best practices are followed during real project delivery and track how our PMs grow — earning new certifications, mentoring others, and stepping up to more complex leadership roles.
- 60% of client reviews on software engineering projects from 2019–2025 specifically highlighted project management excellence at ScienceSoft.
Architecture and Solutions Center of Excellence: Innovating and Creating
A good solution isn’t perfect; it’s effective. It balances risks, costs, and speed without overcomplicating things.
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A thriving team of 30+ solution and technology architects. We’re proud to say that the architect density — the ratio of architects to overall technical staff — at ScienceSoft is 2–3x higher than the industry average. This not only ensures that every project gets a dedicated architect but also creates a collaborative environment that supports the cross-pollination of ideas and continuous innovation.
- Our architects hold top certifications in the field, from AWS Solutions Architect and Azure Solutions Architect to TOGAF and IASA CITA.
- Ten principal architects, each with over 15 years of hands-on experience in building enterprise-wide and global-scale systems, are the backbone of the Architecture and Solutions CoE. Their mission goes beyond system design for individual projects:
- They set the architectural vision and strategy across ScienceSoft.
- They mentor and train senior and middle architects, fostering deep technical expertise and business-oriented thinking.
- They lead the adoption of modern technologies and architecture paradigms, helping our teams embrace innovation in a way that fits real-world needs and doesn’t introduce unnecessary risks.
- They ensure architecture stays a driver of business outcomes — not just a layer of documentation.
Technology and Competency Center of Excellence: Elevating and Empowering
Tech skills alone don’t win projects. Alignment, accountability, and attitude do — and we train our teams for all three.
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A team of 50+ niche experts in technologies (like .NET, Java, AWS, Azure), service niches (e.g., QA, cybersecurity), and industry verticals (e.g., BFSI, healthcare).
- They lead all technical hiring at ScienceSoft, conducting rigorous interviews and assessments to recruit and retain top talent.
- They foster a mentorship culture by pairing senior members with new hires to accelerate knowledge transfer and skill development.
- They create personalized development plans for every team member and manage training, workshops, certifications, and conferences.
- They work closely with resource managers to assemble well-matched project teams that are aligned with client needs.
- They conduct formal performance evaluations for all our team members, offering in-depth feedback on accomplishments, goal progress, and opportunities for growth.
Competency Pool: Assembling and Delivering
Our job is to make sure you never worry about the ‘who.’ You bring the vision; we bring the team to realize it.
We hire only the top 2% of applicants and maintain a senior-heavy talent pool — over 50% of our 600+ tech experts are seniors and leads. But it’s our internal structure and training that turn this talent into reliable teams that drive consistent results. With continuous mentoring, coaching, strong collaboration, and a unified delivery culture, our professionals work as a cohesive unit, no matter which technology or vertical they belong to. This enables us to quickly assemble cross-functional teams that work in sync from day one — fully aligned with your goals, timelines, and domain specifics.
All Skill Sets Under One Roof, Ready to Deliver:
Software engineering
- Back-end engineers with strong command of Java, .NET, Python, Node.js, Go, PHP, Ruby, and C++.
- Cloud-native developers who build microservices, serverless, and event-driven architectures on AWS, Azure, and GCP services.
- Platform engineers proficient in the administration and customization of enterprise systems such as Dynamics 365, SharePoint, ServiceNow, Oracle, Salesforce, SAP, and more.
- Front-end developers skilled in all popular front-end technologies and frameworks, including JavaScript, TypeScript, React, Angular, and Vue.js.
- Mobile developers delivering native iOS (Swift, Objective-C), Android (Kotlin, Java), and cross-platform apps with Flutter and React Native.
- Integration engineers ready to implement fully custom APIs and middleware as well as out-of-the-box software integrations (e.g., based on Boomi, Talend, TIBCO, MuleSoft, Informatica).
- Legacy application modernization engineers skilled in refactoring or rebuilding legacy apps written in COBOL, Delphi, VB6, classic ASP, or older Java and .NET frameworks.
- Blockchain developers who build decentralized systems and custom protocols on Ethereum, Solana, NEAR, Polkadot, and other networks.
- Smart contract developers skilled in Solidity, Vyper, and Rust.
AI and data science
- AI and machine learning (ML) engineers with expertise in GenAI, natural language processing, computer vision, recommendation engines, anomaly detection systems, and robotics-integrated control systems.
- AI consultants who advise our clients on how to translate business goals into viable and efficient AI solutions. They draft AI technology roadmaps in alignment with enterprise risk management practices, data security standards, and regulatory requirements. They also guide the adoption of AI solutions with a strong focus on model explainability, fairness, and ethical use — helping deploy AI responsibly and sustainably.
- Prompt engineers and architects who integrate pretrained LLMs (e.g., GPT, LLaMA, Claude, Gemini) into custom software and enterprise workflows.
- Machine learning and deep learning model designers and trainers who tune model performance, accuracy, and generalization.
- MLOps and cloud ML specialists who set up and optimize model lifecycle automation, deployment orchestration, scaling, versioning, and cross-environment reproducibility.
- TCO analysts dedicated to optimizing infrastructure and AI workload expenses across both cloud and on-premises deployments.
Data management and analytics
- Data architects who design scalable and secure data storage solutions — data lakes, warehouses, and lakehouses — on Snowflake, Azure Databricks, Amazon Redshift, Google BigQuery, Azure Synapse, and beyond.
- Data processing engineers who design and build high-performance batch or real-time data pipelines using tools like Hadoop, Apache Spark, Kafka, Flink, Airflow, and their cloud-native equivalents like AWS Glue, AWS Kinesis, Azure Databricks, Azure Stream Analytics, and Google Dataflow.
- Database administrators who handle performance tuning, data replication, high availability configurations, and backup and recovery processes across SQL (PostgreSQL, MySQL, MS SQL Server, Oracle) and NoSQL (MongoDB, Cassandra, DynamoDB) ecosystems.
- ETL/ELT specialists who build resilient pipelines for extracting data from diverse systems, transforming it into structured formats, and loading it into centralized storage for efficient search and analytics.
- Data governance experts who establish policies, lineage tracking, cataloging, and security controls in compliance with internal and globally recognized rules and standards such as GDPR, HIPAA, SOC 2, and ISO 27001.
- Metadata management and master data management professionals enabling enterprise-wide data consistency, discoverability, and quality across business directions (e.g., customer, product, finance, supplier management) and technical domains (e.g., servers, applications, data sources).
- Business intelligence (BI) developers and analysts delivering intuitive and high-performing dashboards using Power BI, Tableau, Looker, and other leading BI tools.
Quality assurance and testing
- 75+ QA engineers providing full-cycle testing across web, mobile, desktop, and SaaS applications — averaging 10 years of hands-on experience.
- Specialized testers for blockchain, IoT, big data, and AI-powered systems, as well as medical devices.
- Test automation engineers proficient in Selenium, Protractor, Apache JMeter, Ranorex, REST-assured, Appium, TestNG, etc., and building custom automation frameworks.
- Experts in performance, security, usability, and accessibility testing.
- QA team leads skilled at defining and enforcing quality strategies within Agile and CI/CD pipelines to maintain release stability and speed.
IT infrastructure management and DevOps
- A total of 65+ IT infrastructure engineers experienced in legacy system migration, hybrid cloud environments, IaaS/PaaS/SaaS architecture, network design, and planning for high availability and disaster recovery.
- Cloud cost optimization engineers who help reduce cloud spend in AWS, Azure, and Google Cloud by up to 40% through smart resource allocation and usage patterns.
- Site reliability engineers (SREs) focused on ensuring operational excellence and resilience of complex, large-scale systems.
- DevOps engineers skilled in designing, implementing, and optimizing CI/CD pipelines, container orchestration (e.g., based on Kubernetes, ECS), and observability stacks to accelerate and stabilize software delivery.
Cybersecurity and compliance management
- Certified Ethical Hackers and security testers who conduct regular penetration testing and vulnerability assessments to detect and eliminate exploitable weaknesses.
- Security architects, consultants, and engineers who identify and prioritize potential risks to sensitive data and compliance. They design enterprise-wide security programs and governance frameworks, embed security-by-design principles into IT architecture, and ensure adherence to globally recognized standards, including NIST CSF, OWASP ASVS, CIS Benchmarks, and ISO 27001.
- SIEM, SOAR, and XDR specialists who build and fine-tune centralized threat detection and automated response systems to provide continuous threat visibility and enable rapid incident resolution.
- Incident response specialists who are ready to contain a security incident, investigate its scope, and work with your organization to remediate the issue and prevent future security events.
- Cloud security experts for AWS, Azure, and GCP, ensuring robust protection across multi-cloud and hybrid environments.
- Compliance consultants well-versed in HIPAA, PCI DSS/PCI SSF, GLBA, SOC 2, GDPR, ISO 27001, NYDFS, and other key standards and regulatory frameworks.
- DevSecOps engineers who enable automated security checks and controls throughout CI/CD pipelines.
Business analysis and UX/UI design
- 40+ business analysts with deep expertise in industry verticals, including healthcare, BFSI, ecommerce, manufacturing, logistics, and more. We employ analysts with professional experience in their target fields — e.g., healthcare technology consultants with a Medical Doctor degree.
- 10+ UX/UI designers creating intuitive, responsive, and inclusive digital experiences tailored to user needs and business goals. We adhere to ISO 9241 human-centered design principles and follow WCAG guidelines to ensure accessibility for all users.
- Product owners who drive continuous improvement of user engagement and conversion through iterative, data-informed design and feature refinement.
Support and help desk
- Multilingual L1 help desk specialists (English, Arabic, Spanish, German, French, Turkish, Polish, and more) who don’t just resolve tickets — they drive help desk improvement. Our support teams are trained to spot issue patterns, analyze root causes, and understand the business context to proactively reduce and prevent issues independently. The majority of our L1 agents are also technical people with a background in IT, so they can confidently solve basic technical issues without escalating unnecessarily.
- L2 and L3 support engineers who think long-term — they optimize IT costs, identify beneficial scaling opportunities, improve performance, assess automation potential, and proactively adapt the architecture to match your changing business needs.
- ITSM experts experienced in top ITSM platforms like ServiceNow, Jira Service Management, Microsoft Dynamics 365, Salesforce Service Cloud, and more.
- Support team leads who work closely with client-side stakeholders to understand user pain points, suggest tailored improvements, and align support KPIs with business priorities. Their leadership ensures measurable outcomes: across long-term engagements, our teams consistently achieve first response time (FRT) of ≤30 min for emails and ≤40 sec for calls and user satisfaction (USAT) ≥90%.
